Robert Harry, who owns a flat in Knightsbridge House, says the internal condition of the property has “fundamentally remained the same” despite roof repairs finally being completed.
The issue was first reported publicly in October 2025, when Robert said his apartment had become “uninhabitable” after a roof leak first reported in November 2023 continued to cause severe damage.
At the time, he said water leaking through the ceiling had led to black mould and even fungi growing inside the property, forcing tenants to move out while the flat stood empty.
Robert estimated the ongoing problem had already cost him around £14,000 in lost rent, cleaning and repair costs.
Now, months later, he says little progress has been made inside the flat.
“The roof repairs have been completed, so there’s no further water ingress,” he said.
“But there’s been no progress in terms of the repair work that’s needed inside the apartment.”
According to Robert, mould-covered plasterboard inside the flat was removed shortly after media coverage in November.
However, despite inspections and meetings with insurers since then, he says there is still no confirmed date for when the internal repairs will begin.
“I still have no date for the start of the work internally, no understanding of the scope of the works, how disruptive it will be or how long it’s going to take,” he said.
Robert explained that after the issue was highlighted publicly, a loss adjuster visited the apartment in December and a contractor was appointed later that month to fix the roof.
Roof repairs began in mid-January and were completed on 10 February.
But more than a month later, he says he has still not been given a timeline for the work needed inside the property.
“I was asking them throughout the roof works to coordinate with the insurance company so that internal repairs could begin immediately after,” he said.
“That clearly hasn’t happened.”
Robert also believes neighbouring properties affected by the same leak may still be waiting for repairs.
“I’m assuming the apartment underneath me also hasn’t had any internal repair work done,” he said.
“And they actually live there, so they’re living with the disruption.”
He estimates his total financial losses have now exceeded £20,000.
The issue has also been raised with local MP Stephen Doughty, who represents Cardiff South and Penarth.
In November 2025, another resident at Knightsbridge House said their flat had also been affected by severe mould and damp linked to the same roof leak.
In response to the latest update, a spokesperson for property management company FirstPort said the roof works have now been completed and internal repairs should follow.
They said:
“We can confirm that the roof repair works at Knightsbridge Block have now been completed. Accordingly, works to the internal areas of the properties can now commence.
“The loss adjuster will be liaising with relevant parties to progress the internal works.”
However, no timeline has yet been given for when the repairs will begin or how long they are expected to take.
Residents say they are still waiting for firm answers more than two years after the leak was first reported.
