Aldi says stop using £12.99 item ‘immediately’ as it is removed from shelves – how to get refund

Aldi shoppers are being told to ‘stop using it immediately’ and claim a refund

Aldi customers have been warned to stop using a hairdryer ‘immediately’ and get a refund. An urgent recall has been issued for the Ambiano Ionic Hairdryers – previously priced at £12.99.

Safety officials say the products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. It was found the hairdryers present a risk of electric shock or fire as the power cord may become damaged over time.

This could allow access to live parts or cause the product to overheat. If users were to touch an accessible live part, they could receive an electric shock.

In light of this, the hairdryer has been recalled by Aldi. Anyone who bought the hairdryer is being urged to ‘stop using it immediately’ and return it to their local Aldi store for a full refund.

The hairdryers were sold in Aldi stores between August and September 2025. The model number is 849855 and the affected barcode numbers, which can be found on the underside of the dryer itself, are 4061462195075 (black), 4061462195211 (white), 4061462195310 (yellow) and 4061462195372 (orange).

An Aldi spokesperson said: “As a precautionary measure, our supplier is recalling the Ambiano Ionic Hairdryer (sold between August and September 2025) because of a technical fault. Anyone who bought this product should return it to their nearest Aldi store for a full refund. We apologise for any inconvenience caused.”

An Office for Product Safety & Standards spokesperson said: “The product presents a risk of electric shock or fire as, over time, the power cord may become damaged, allowing access to live parts or causing overheating. “If the user were to touch an accessible live part, they could receive an electric shock. The product doesn’t meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

“The product has been recalled from end users by Aldi. Consumers who have purchased the product should stop using it immediately and return it to their nearest Aldi store for a full refund.”