
One in three are affected by a mental health problem in the UK (Image: Getty Images)
The UK has the worst mental health in Europe and the third worst in the world – with more than one in three people impacted by poor mental health, according to global data. Almost a third of people experiencing mental health issues said they are potentially affected by depression, anxiety or stress at severe or more extreme levels.
The sixth annual AXA Mind Health Report was conducted by AXA in partnership with Ipsos and surveyed 19,000 people aged between 18 and 75 from 18 countries around the world. The alarming figures in this year’s report also highlight the barriers for those with mental health issues seeking support. The figures show 60% haven’t visited a mental health professional in the past 12 months and 25% fearing being judged negatively.
It turns out, almost half (46%) of Brits turn to AI tools for mental health support, although this is below the global average of 63%. A third (33%) use them to self-manage their mental health, and 42% trust them more than a mental health professional for guidance.
But opinions on AI-generated mental health advice are divided – 57% found it helpful, while 43% said they were dissatisfied with the advice they received. Worryingly, more than a quarter (27%) revealed some AI recommendations led them to engage in harmful behaviour.
Tara Foley, CEO of AXA UK & Ireland said: “It’s deeply concerning to see that the UK ranks as having the worst mental health in Europe. These aren’t just statistics – the numbers represent real lives and real struggles that deserve our attention and compassion.
“Many people turn to digital tools for help and, while AI can be useful and quick to access, it’s no substitute for the empathy and expertise that healthcare professionals provide.
“That’s why as a health insurer we provide our members with fast access to mental health support and encourage them to access these services as early as needed, to help prevent people feeling worse or reaching crisis point.”

One in four still worry about judged when seeking help (Image: Getty Images)
The report reveals a range of factors negatively impacting mental health, with half of those questioned citing uncertainty about the future in a rapidly changing world as the biggest issue. One of these changes include the use of AI in the workplace.
An additional survey of 2,000 UK adults, conducted by OnePoll.com, explored the impact of AI on the workplace and found a third are concerned about the influence of it on their career.
A third feel anxious and pessimistic about the use of the tools in the workplace, and are even considering switching careers as a result.
Tara Foley added: “Our research reveals that people hold different views on AI in the workplace. While many employees are embracing these time-saving tools, others are equally worried about the impact it may have on their career.
“AI is transforming the way we work and it’s important for organisations to help their people develop the skills needed to thrive in this changing environment.
“Just as important is making sure that employees’ mental health and wellbeing is protected and looked after so that everyone feels supported, heard and valued during this transition.”
